Terms & Conditions; Purchase Policy
Please note, tickets cannot be exchanged or refunded after purchase, save as set out in the following clauses detailed in this Purchase Policy. If you no longer want your tickets, we suggest that, if possible, you sell your tickets or request a transfer to another show date (subject to availability).
EVENT CANCELLATIONS AND ALTERATIONS
If an event is cancelled, rescheduled or materially altered, we will use reasonable endeavours to notify you once we have received the relevant information and authorisation. We guarantee that you will be informed of such cancellation, rescheduling or alteration before the date of the event.
Rescheduling: If an event for which you have purchased Tickets is rescheduled, Tickets will still be valid for the new date at no extra cost. *Please note, you will NOT be issued a refund in the event of a show being rescheduled. If you are unable to attend the rescheduled event, you may request a transfer to an alternative show date (subject to availability).
Material Alteration: If an event for which you have purchased Tickets is “materially altered”, Tickets will still be valid for the altered event. *Please note, you will NOT be issued a refund in the event of a show being materially altered.